How Are Emotional Intelligence Measured
Success Quarterly is a tech and business blog that focuses on the intersection of Silicon Valley and Hollywood, including technology, business, mobile, entertainment, media, and related topics.
People often talk about emotional intelligence (or EQ, as it is commonly referred to) in relation to career success and happiness. But what most people don’t realize is that there are many different ways to measure this personality trait.
There are several types of tests designed to assess your emotional quotient (EQ). Some focus more on measuring how well you regulate your emotions, while others evaluate if you have certain skills like empathy or altruism. The best way to test your EQ isn’t necessarily dependent on which tool you choose, but rather whether you consider yourself to be high or low in emotion control at a given time.
This article will discuss the various types of tests used to determine someone’s level of emotional intelligence, why they matter, and some examples.
There are several different methods for measuring emotional intelligence, but none of them is considered to be “the best way” to assess it. This is because each method has its strengths and weaknesses, and one person may find one set of tools more helpful than another individual.
The most common method for assessing EI is called the multitempe-multimethod approach. Rather than using only one tool to measure something, this technique uses multiple ones to come up with an overall score.
Each tool is given points for how well it correlates with the other measures, making the total weight heavier towards the tool that shows the strongest correlation. A limitation of this methodology is that not every test in the field uses the same metrics to determine what qualities make up their scale.
With that said, there are some tests that have shown strong correlations with others so they receive higher scores. Theories about why these differences exist get averaged into the final calculation, resulting in a lower limit on people who seem to lack emotion regulation.
Five factor approach
Most researchers use a five-factor approach to measure emotional intelligence (EI). These factors include:
Self-awareness, or the ability to recognize your own emotions
Emotion regulation, the skills you use to manage your emotions
Recognition of emotion in others, also called empathy
Use of reason to evaluate situations
Control of impulses
The way these factors interact with each other is what determines if someone has high EI or not. Some people may have very low self-awareness, for example, because they never take notice of how they feel. Or they may be able to regulate their emotions well, but don’t really understand why they are feeling that way.
Some people may seem like they have little understanding of emotions, but rather than looking at it as a bad thing, this could indicate that they have strong control over their feelings. And while they may not necessarily use logical reasoning to explain why something makes them feel certain ways, they are still aware of their reactions to things.
The most well-known measure of emotional intelligence is the one developed by Daniel Goleman in his book called “Emotional Intelligence.” This theory was slightly different from others at that time because it focused not only on self-awareness, regulation, and management of emotions, but also what he referred to as empathy.
Empathy refers to being able to understand and relate to someone else’s feelings. In comparison, other theories focus more narrowly on just one or two types of emotion.
Goleman defined three categories of empathizers. He described strong cognitive empatists as people who are very good at thinking about and understanding other people’s situations. Markus Heinrich describes this as having a social intuition.
Strong affective empathies refer to individuals who can recognize and respond to emotions in people they know. William Moulton Marston described these as people with savant skills in recognizing and describing specific emotions.
A third type of empathizer is a weak cognitive empathist, which means you have knowledge of how other people feel, but you don’t necessarily apply that knowledge in helpful ways.
The tool for evaluating emotional intelligence
There are several different tools used to evaluate emotional quotient (EQ). Some of these tools were first developed for use in workplace settings, while others have been adapted for use with children or individuals outside of work. No matter what kind of individual you aim to assess, there is an appropriate way to take their EQ test.
The two most common types of tests for measuring emotional intelligence are called self-report questionnaires and performance tasks. Both have their strengths and weaknesses, but no one method is best alone. A good measure of emotional intelligence will combine both quantitative data with qualitative observations.
Self-report measures ask respondents to respond to questions about their emotions and how they manage them. These can be answered either directly from the respondent’s perspective, or by observing behavior towards other people. In the case of the second type of questionnaire, respondents must not only indicate their own feelings, but also observe and describe the behaviors and reactions of other people.
Performance tasks usually involve doing something that requires many steps. Respondents are given some time to prepare before being asked a series of questions related to emotion regulation. They may then be observed as they perform this activity.
Ways to improve emotional intelligence
One of the most fundamental ways to increase your emotional intelligence is by learning how to recognize and understand your own emotions.
It’s easy to develop self-awareness when you're in a good mood because you feel happy, so you think about why you are feeling that way. But what if you were suddenly confronted with something difficult? What if you needed to speak up or ask someone else for help, and you felt nervous or anxious?
You might be able to describe some of your feelings, but not all of them. And even though you may know this thing makes you feel bad, you may still try to force yourself to do it anyway.
That's just not smart. So now we'll look at three strategies to boost your emotional intelligence by working on each of these areas.
Learn to be authentic
Most people who test their EQ skills ask about how they should behave with others, but there is another important aspect of emotional intelligence that gets overlooked — being authentic.
Authenticity is defined as “in accordance with what one really believes or feels”. Being authentic means showing your true self when interacting with others, including speaking honestly and openly.
It can sometimes feel like staying in character is the best option, but ignoring your true feelings will only hurt you and your relationships.
By being more aware of your emotions and why you are feeling a certain way, you will be able to fix any issues at hand and avoid creating new ones. You will also learn how to better relate to other people.
General Emotional Quotient (GEQ) tests focus mostly on whether or not you use moral reasoning to manipulate or help others. These questions are good indicators if someone has low levels of empathy.
However, unless you are very careful with how you answer these types of questions, you may conceal parts of yourself that you do not want exposed. This could potentially hinder your ability to connect with others.
There are some instruments designed specifically to measure authenticity. The Authentic Happiness Inventory measures how often you perceive life as meaningful and how well you cope with stress.
You can check out our article here for tips on how to improve your emotional quotient.
Develop your self-awareness
One of the most important aspects of emotional intelligence is understanding yourself. This includes knowing what emotions you feel, how you process emotion, and why different emotions occur.
Many people suffer from limited awareness or lack of knowledge about certain emotions. For example, some may not know what they feel when something bad happens to them.
They could mistakenly think that it’s just because someone hurt them that they become angry or depressed, instead of looking at other causes such as fear or guilt.
Similarly, some may not be able to identify their own feelings. They may deny or ignore uncomfortable emotions so they don’t have a sense of what they are.
You should be aware of your strengths and weaknesses, and learn how to manage both effectively.
However, while having low emotional quotients (EQ) is harmful, feeling disconnected can also contribute to mental health problems.
People with lower EQ often avoid interacting with others, which can sometimes make them feel isolated.
Emotions connect us with each other, and without them, we lose part of our inner strength.
Running away from personal issues will only lead to more stress and suffering.
Be honest with your peers
When measuring emotional quotient, there are two main types of tests used to determine if someone has high EQ or not. The first is using self-report questionnaires, where you have to assess how well you perform in certain areas and compare that to what is considered average for people of similar age and culture.
The second type is through observation and conversation with others about whether they perceive you as having emotions and if those emotions seem authentic. Both of these methods can be tricky because some people may put up fake smiles or talk with deliberate emotion.
A lot of times, when we’re trying to evaluate someone’s emotional intelligence, we turn to social media for clues. People often share things like their feelings around us so it makes sense to look at how they portray themselves online.