How Does Emotional Intelligence Affect Job Performance?
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Over the past few years, emotional intelligence (or EQ for short) has become one of the most popular leadership theories in America. Although it was once considered a trait only certain people have, it now is increasingly seen as an important skill that everyone should possess.
Many employers look at EQ as an essential qualification for workers. It can help you lead more effectively by understanding how your colleagues feel and what makes them tick.
In fact, many companies already test their employees’ levels of EQ during recruitment or via certification programs. Others even reward employees with points towards rewards or promotions based on their EQ scores.
So why are they so keen on this quality? Because research shows that high levels of EQ make for better leaders and professionals.
This insight comes from studies conducted over several decades. The results show that individuals who have higher EQ are more likely to succeed in career paths that require teamwork, communication, and relationship skills.
They may also get rewarded for their success, which encourages further performance. On the other hand, those without much EQ often suffer in professional settings, where such qualities are needed.
Despite its growing popularity, there is still some disagreement about just what constitutes emotional intelligence. Some experts believe that personality traits like agreeability or empathy contribute more to it than behaviors like attention switching or self-awareness.
Whatever definition you choose, though, you will always include two main components: knowledge and control of your own emotions.
Relationship between emotional intelligence and job performance
Recent research suggests that having high levels of emotional intelligence is important to success in the workplace. According to one study, people who were rated as having higher than average levels of emotional intelligence earned, on average, $12,000 more per year than those who were not.1
It makes sense – if you’re able to manage your own emotions then you will be better at motivating yourself and others, and thus earn more money. You may also notice things like before working for someone else, their emotional tone was very low, but now it’s up. You’ll have to deal with all sorts of different feelings which could make it easier to put in extra hours or offer help to colleagues.
Some theories about why emotionally intelligent people are paid more include:2) They create lower level internal conflict by being aware of both what other people want and how they feel so they can choose either option, helping them focus instead on doing good work.3) People with higher EQs understand the needs and desires of others, and use this knowledge to motivate them to do things.4) Employers perceive employees with higher EI as more trustworthy and loyal, giving them greater security.5) More highly-EQ individuals tend to collaborate well, since they recognize the need to share responsibility and credit with others.6) Being socially skilled is linked to higher income, because you probably enjoy meeting new people and interacting with them.
Ways to improve emotional intelligence
Recent studies have focused on developing the skills of emotional literacy or what is more commonly referred to as emotional quotient (EQ). EQ is one’s ability to identify, understand, evaluate, and manage your own emotions along with other people’s emotions.
Many professionals feel that they do not possess adequate levels of EQ. It has been shown that those who lack this quality are less likely to succeed in their career and personal life.
There are several ways to develop your overall EQ level including practicing mindfulness, taking time to acknowledge and work through your feelings, understanding how personality traits influence emotion regulation, and learning about situational stress and resilience.
By enhancing your EQ you will also be improving your relationships and self-confidence. You will recognize when others are being supportive and encouraging and you will know how to respond appropriately.
You will also learn to appreciate the efforts ofothers and maintain good working relationships.
Become a better listener
A good listener is a very valuable asset to anyone’s workplace. People rely on others to talk about their job, work experiences, and things they have done in the past or future.
As a leader, you will need to listen to your employees and get information from them. As a manager, you will also need to hear what other departments are telling you and how they feel about projects and people.
By being a good listener, you show that you care about others and want to learn more about them. This makes individuals around you feel valued and wanted, which can strengthen bonds of trust and collaboration.
It may also help you gain insights into why certain behaviors occur so you can address those issues professionally and effectively.
For example, if someone comes to you with complaints, you could be aware of what might cause that person to become frustrated or angry. You would know whether it was due to something you did as a leader, or if there is no reason for that individual to feel this way.
You would not take these things personally, instead focusing on solving the problem at hand and avoiding any potential conflict. More importantly, you would avoid creating an uncomfortable environment for the rest of the team.
Improving your listening skills is an easy way to enhance your leadership quality. Try practicing by having a conversation with a friend or family member, then test yourself by giving a speech to a group or meeting some professionals.
Recent studies show that emotional intelligence (EI) is just as important to success in the workplace as IQ. In fact, some experts believe it is even more significant than cognitive ability like EQ.
Emotionality or emotional quotient (EQ) is one of the five main components of emotional intelligence. It looks at how you manage your emotions when interacting with others- whether you are able to recognize someone’s feelings and apply this knowledge to motivate them, help them overcome their fears, and/or understand why they feel the way they do.
Some people have very high levels of emotionality which means they tend to be emotionally stable and self-controlled. These individuals are aware of their own emotions and know how to regulate them effectively. They also use these skills when communicating with other people.
Others may have low level of emotionality, making it difficult for them to control their emotions. Because they don’t seem to understand what makes other people feel good or bad, they often unintentionally hurt others by saying or doing things that aren’t friendly. This can make it hard for them to develop relationships and trust.
There are many theories about why having higher levels of EI helps promote job performance. One theory suggests that because people who have higher levels of EI are better at recognizing and understanding emotions, they are less likely to get involved in arguments or conflicts.
Don’t be egotistical
As we have seen, emotional intelligence is an important factor in determining job performance. It makes sense to ask how being more emotionally intelligent benefits someone else, though. After all, if you are always yelling at your colleagues or friends because they don’t seem to appreciate what you do for them enough, then they will probably stop doing those things for you.
If you want people to keep performing their jobs for you, then it is worth investing some time into developing your own emotional literacy. You should be able to recognize when others are feeling negative emotions and why, so that you can help them work through these feelings and restore balance.
Likewise, you should be aware of your own internal state and what might be getting you excited or depressed about certain situations, but also what may be keeping you from going after what you want.
Having emotional control is very helpful when trying to influence other people — even if you just want something small, like their approval for a good idea you had.
Be honest with your peers
As we have seen, emotional intelligence (EI) is an important skill for professionals to possess. Employers look very deeply into employees’ behavior when they ask about their relationships in the workplace or how they handle stress before offering employment.
If you try to fake it, employers can be sure that things will not go smoothly for them. You may even hurt someone else by putting on a false show of emotion. This could create a feud or worse, a lawsuit.
So, being able to control your own emotions is crucial to success at work. Luckily, there are ways to improve your EI so that this doesn’t happen too often.
You can learn how to manage your own feelings and empathize with others. Both of these skills help you keep your job and help you achieve your goals beyond that.
Becoming more aware of your emotional intelligence skills is one way to enhance your workplace efficiency. Being able to identify your own emotions, as well as those of others, is an important skill to have at work.
By being conscious of your feelings you will be better equipped to deal with situations that may be causing you stress or anxiety. You’ll also know how to motivate yourself and other people when necessary.
If you feel overwhelmed by something at work it can affect someone else’s perception of you. Your colleagues might start to question whether you can handle your job, which could lead to them quitting. Or they might even assume that you are no longer capable of doing your job properly!
On the other hand, if someone has done something that made you feel bad, they might not perform their job as effectively, which could hurt or hinder the team.
There are several ways to improve your emotional intelligence. Some of these include practicing mindfulness, taking breaks, learning about empathy, and identifying and changing negative patterns of thinking.
You can learn quite a lot from watching TV shows or listening to stories – what makes for good storytelling is understanding emotion.
And while some people may think that smiling always helps your mood, there are times when having a smile can make things worse.
Learn to laugh
Many people think that being emotional is a bad thing, something you should try to not do. But research shows that being able to control your emotions is an important quality for professionals.
Having more self-control over your emotions means you're less likely to lose your cool or say hurtful things when confronted with adversity. You are also more likely to keep yourself motivated because you feel some sort of motivation coming from within yourself.
You may even find it easier to connect with others due to your ability to regulate your own emotions.
So how can you learn to contain your emotions? There are several strategies you can use.
For example, you can practice relaxation exercises, such as breathing slowly and deeply for five minutes. Before sleeping, you can make sure you have discussed all the problems you need to deal with the next day so that you are prepared.