How Emotional Intelligence Is Used In The Workplace
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Recent studies show that emotional intelligence (EI) is an important factor in successful workplace relationships and interactions, as well as career success. With rising employment demands due to changes such as technology and globalization, employers are seeking individuals with high levels of EI.
Research has shown that people who have higher levels of EI are more likely to succeed at work, experience lower employee attrition, and enjoy their jobs more than those who do not. This is because they relate better to other people and get along with them, which helps create positive working environments.
It also does not seem to matter what position someone holds — some of the most powerful people we know are known for having very low levels of EI. However, there are ways to improve your EQ skills and this can be done at any stage in life.
There are several theories about why someone might lack emotional understanding, but none of them agree on what part of the brain is involved. Some say it comes from the socialization process, while others believe it comes from early experiences.
Whatever the case may be, improving your level of emotional intelligence isn’t just something you should strive for, it is actually a good thing. Here are all the reasons why.
How to improve your emotional intelligence
Developing your EQ is not about being “smart” or having “self-awareness,” it is actually improving your empathy.
Empathy comes from understanding what others feel. It does not work when everyone around you is trying to prove that they are more intelligent than you – this only makes them seem smart because they are putting up a front.
Instead, ask how things make someone else feeling or thinking, then do those things. This will help you develop your empathy and self-confidence as you perceive what other people need.
Using emotional intelligence in the workplace
Recent research shows that people who are able to recognize, understand, and manage their own emotions are better job candidates than those who cannot. Companies look for these qualities in potential employees at all levels- from hiring managers to office assistants to executives.
In fact, studies have shown that employers will spend an average of over eight hours per year interviewing someone before making a decision about whether to hire them. By that time, most people fail to realize that they were not chosen because they did not fit into the company’s culture or the interviewer didn’t like them.
Emotional quotient (EQ) is another term used to describe this quality. People with higher EQ are aware of their feelings and can identify what makes other people feel good and bad. They also know how to use these feelings to motivate themselves and others.
It sounds crazy but it’s true – you won’t find many people who don’t have some sort of proof of this theory. Most kids develop theirs as they grow up interacting with parents, teachers, and friends, but there are ways to improve yours if you work at it.
Rising to the occasion
Over the past few years, emotional intelligence (or EI for short) has become one of the most popular leadership theories. It looks at how well you control your emotions and what kind of feelings you have in yourself before you can effectively motivate others to do things.
This theory was first developed by Daniel Goleman back in 1985 when he published his book “Emotional Intelligence.” Since then, it has gone beyond that initial scope to include all areas of life including business.
With the growth of this concept, there are now many different types of courses and workshops focused solely on improving your EQ. Some of these focus more on specific traits such as empathy or motivation, while other studies look at overall levels.
However, no matter which type they claim to be teaching, the underlying goal is always the same. To improve your emotional literacy and understanding will make it easier for you to function socially, work efficiently, and maintain personal relationships.
Responding to difficult situations
Many people believe that being intelligent means having an extensive knowledge base of things, but this is not the case. Instead, it refers to your ability to apply what you know to new situations so that you can solve or manage problems effectively.
This type of intelligence is called emotional intelligence (or EQ for short). It looks at how well you regulate your emotions when interacting with others, as well as which emotions are important to you and why.
People who have high levels of EQ learn how to control their own moods, understand other people’s behaviors, and recognize their own feelings. All of these skills help them enjoy greater success socially, professionally, and personally.
Research shows that people with higher EQ scores are better able to handle stressful situations, retain more information about a topic longer, and achieve their goals more efficiently than individuals with lower EQ scores.
It also seems that young children develop IQ first, then EQ later. This suggests that while some may be born smart, you can train your brain to be more emotionally intelligent.
In fact, there are many strategies you can use to improve your emotional intelligence. These include doing something different every day, practicing acceptance, asking questions, and using “I statements” to reduce stress.
Embrace change by learning how to accept things that are beyond your control, developing relationships that contribute to your happiness, and giving up perfectionism.
Teach me about emotional intelligence
The term ‘emotional literacy’ was first coined in 1995, when Daniel Goleman published his book titled "Emotional Intelligence." Since then, it has become one of the most popular concepts in the field of psychology.
Golem's concept focused not only on how to identify your emotions but also why you feel them and what you can do to improve your self-awareness. He defined emotional intelligence as having awareness of your own feelings and being able to control your reactions to situations and people that may influence other people or create negative impressions or perceptions.
Most experts agree that emotional intelligence is an important factor in success. In fact, some studies suggest that it is more predictive of job performance than IQ is!
CEOs spend a lot of time developing their leadership skills, which include things like motivating others and managing relationships, but they rarely talk about their EQ (or lack thereof).
That's probably because most high performers have a sense of empathy for others and themselves, and are aware of how their behaviors affect those around them. However, there is still value in training on this skill if you want to achieve higher levels of employment.
On top of that, research shows that employees with higher EQ scores are less likely to commit workplace violence or violate company policy. If your organization could use a little bit of EMPTALITY in the workplace, here are eight ways to develop yours.
How to use emotional intelligence
Developing your emotional literacy is an important part of working effectively. You don’t have to be trained in psychology or psychiatry to understand human emotions, but you do need to recognize them, identify what is causing them, and manage your own feelings while they are happening.
This is particularly relevant in the workplace, where relationships matter and people can get hurt very easily. When someone feels appreciated and valued, it boosts their self-confidence and motivation, which helps them perform better at work.
When someone else does not feel that same sense of confidence, however, they may lose trust in themselves and give up. This can create a negative feedback loop that puts more pressure on both parties to keep performing well so that person feels happier about themselves.
It also creates a lot of distractions when things go wrong because nobody feels safe. A few days without talking won’t help anyone’s mental health, nor will ignoring problems.
If you notice something is off with another member of staff, speak up. Does it seem like they are trying hard? Are they behaving irritably or erratically? All these could indicate that something isn’t right.
Don’t hesitate to say anything, even if it seems trivial. Sometimes little comments add up and help others deal with bigger issues.
Taking control of your emotions
A few years ago, there was an interesting article that discussed how emotional intelligence (or EQ as it is commonly referred to) can help you achieve your career goals. The author mentioned that people with higher levels of EQ are more likely to win over other employees and superiors through their demeanor and interactions.
He also noted that employers look for candidates with high EQ because they want to work for individuals who will be good teammates and contribute to the success of the organization. He even went so far as to say that being able to manage your own emotions is one of the most important qualities to have in the workplace.
So what does all this mean? If you’re not sure if you have enough emotional intelligence or whether it’s something you should try to improve, read on!
Emotional intelligence is actually related to another quality called empathy. Just like you would never tell someone with little social skills that they lack empathy, it's difficult to prove that you don’t have emotional intelligence unless you know what it is.
Becoming more assertive
Sometimes, workplace conflicts arise due to differences in opinions or perceptions of things. These disagreements can get very ugly at times with both sides trying to prove their point longer than necessary.
Instead of ignoring each other or withdrawing, there is an alternative approach that could be used when disputes occur. This concept was coined by psychologist Daniel Goleman as emotional intelligence (EI).
He described it as “the ability to recognize one’s own emotions and those of others and to use such knowledge to your advantage.”1
You have probably heard about people who are highly emotionally intelligent before. They seem able to control their reactions to situations much easier than someone with lower EI.
In fact, some say they are unable to feel certain feelings because they don’t show them.2 There are even studies which link low EQ with higher rates of physical disease like hypertension and diabetes.3
With this information, you may now be thinking – why would I want to be less capable of feeling strong emotions?
We all need these feelings! We depend on them for happiness and health. In this article, we will discuss how developing your emotional intelligence can help you in the workplace.