How Emotional Intelligence Is Used In The Workplace

Over the past few years, emotional intelligence (or EI for short) has become one of the most popular workplace theories. Companies are offering courses and seminars about it, hiring people with certifications to promote it, and it even made its way into the media with talk of CEO’s being labeled as “emotion smart” or not.

But what does this theory actually mean? And more importantly, how can you improve your own EQ?

In this article, we will be discussing some important points related to emotional literacy and the importance of emotions in life. We will also look at why having strong emotions is essential to live a happy life. Then, we will discuss some ways that you can develop your empathy and understanding of other people’s emotions.

Relationship with leadership

how emotional intelligence is used in the workplace

As mentioned before, emotional intelligence is an important part of employment for professionals that are senior level. If you’re looking to advance at your job or if you already hold a position higher than someone else but want to keep getting promoted, investing in their EI can help.

As leaders, we have emotions too. We feel motivated, discouraged, grateful, stressed, etc. When these feelings are not addressed quickly, they can affect our work performance and influence other people around us.

Leaders who show strong control over their emotions are more likely to motivate others, build trust, and foster teamwork.

By demonstrating empathy and understanding for others’ situations and thoughts, individuals with high emotional quotient (EQ) strengthen relationships between themselves and superiors, colleagues, and even customers.

It also helps them retain their jobs longer as there aren’t as many opportunities to move up within the company. In fact, research shows that employees in middle management positions often don’t get advanced opportunities because they lack EQ.

Conversely, lower-level managers may develop a reputation for being less professional due to their low levels of self-control. Because of this, they sometimes suffer from poor morale and attrition which only end up hurting the organization.

Ways to improve emotional intelligence

how emotional intelligence is used in the workplace

Recent studies show that being able to recognize, understand and control your emotions is an important quality for professionals. In fact, research indicates that people who are emotionally intelligent tend to enjoy greater success socially, academically, professionally and personally.

In addition to helping you connect with others more effectively, learning how to manage your own emotions can boost your productivity and performance at work.

By reducing stress and improving your overall well-being, you’ll achieve higher levels of engagement and motivation which can have positive impacts on the job.

It also doesn’t hurt that most employers look for EQ as part of their hiring process.

Ways to be more empathic

how emotional intelligence is used in the workplace

Developing your emotional intelligence is not just about being able to recognize what emotions other people have, but also how to use those feelings to help them succeed.

This can mean helping someone feel better after a bad day at work or figuring out how to motivate an employee who has been struggling to meet their goals.

It can also include encouraging others around you to do things that they are putting off.

You may know some people who seem to have a lot of empathy for others, and it’s really helpful to learn from them.

But there are certain behaviors and strategies that make us think that their “empathy” is simply very good — instead of something special that makes them different from everyone else.

Ways to boost your self-awareness

how emotional intelligence is used in the workplace

In addition to having strong emotional regulation, another way to increase your emotional intelligence is by practicing mindfulness. This is the ability to pay attention to what you are doing at this moment – without thinking about past or future experiences.

Mindfulness can be done anywhere and any time, which makes it very accessible for people with this skill. Some ways to practice mindfulness include taking a few minutes every day to focus on breathing, paying close attention to everyday activities, and asking yourself “What am I doing right now?”

Your answer to that question can be anything from listening to an album you have been wanting to listen to for weeks to going out for a stroll outside.

Ways to manage your emotions

how emotional intelligence is used in the workplace

It is important to understand that everyone has different levels of emotional intelligence. Some people are more likely to show their feelings, while others keep them hidden under the surface.

This can be due to many things—maybe they don’t feel like showing how much they care about you or maybe they are not comfortable with how you perceive their care for you.

Whatever the reason, it doesn’t matter because it is part of their personality.

What does matter is whether these differences influence someone else's perception of you. If so, then this could have an effect on your job performance and/or attitude towards yourself and your career.

Research shows that people who are better at controlling their own emotions are more likely to get into higher level positions within companies and organisations. This is because they're able to relate to other people and tend to enjoy working as a team member rather than as a lone individualist.

On the other hand, there are times when someone might find themselves in a position where they need to work beyond their normal limits due to external pressures such as deadlines. In those situations, having some extra emotional strength can help them cope better.

Ways to motivate your team

how emotional intelligence is used in the workplace

A few things that can hurt emotional intelligence are bullying, gossiping, and putting too much importance on what position someone holds instead of how well they perform their job.

Research shows that people who have high levels of empathy are more likely to be promoted than those who do not. Being able to identify and understand other’s emotions is a valuable skill for employers because it helps you perceive potential threats and opportunities in the workplace.

If you want to increase emotional intelligence at your organization, promote teamwork by encouraging conversations and collaborations. This will help employees connect with each other and develop personal relationships.

Give credit to others when they go above and beyond the call of duty and show initiative. When someone does something good, tell them about it so that they can enjoy their day.

By acknowledging their hard work, they’ll feel appreciated and self-confident, which are both important ingredients to stay motivated.

Ways to be a good listener

how emotional intelligence is used in the workplace

As we have discussed, being able to read people is an important skill for anyone wishing to succeed in their career. Being aware of what makes other people happy or unhappy can help you do that more effectively.

One way to hone your listening skills is by practicing using “silent watchers”. This means putting aside some time each day where you simply listen without saying anything back.

By doing this, you are giving someone else your full attention while they talk, which is a powerful thing. You are also letting them know that you are invested in them as a person and want to hear what they have to say.

If there is something they wanted you to know, they would tell you. By showing an interest, they will feel motivated to share it with you.

Ways to improve your networking skills

how emotional intelligence is used in the workplace

Developing your emotional intelligence (EI) is an important part of being successful in business. Emerging research suggests that people who are more emotionally intelligent are better at interacting with others, improving their workplace relationships and functioning professionally.

Research has shown that there are several ways to increase your EI. You can learn how to recognize and understand emotions in yourself and others, use these insights to manage your own feelings, and apply this knowledge to work situations.

Here are some tips for developing your interpersonal skills and teamwork abilities by increasing your emotional intelligence.

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