How To Improve Emotional Intelligence In The Workplace
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Over the past few years, emotional intelligence (or EQ as it is commonly referred to) has become one of the most popular leadership theories. It looks at how well you control your emotions and what effect those feelings have on others.
Some say that developing your EQ will make you happier, while other’s claim that it can boost your productivity and help you succeed at work. Either way, it’s an essential quality for anyone who wants to lead or want to be successful in their career.
But are these claims really true? Is there proof that EQ is actually important to success in the workplace and beyond?
We put together this article to explore the importance of emotional quotient and some easy ways to improve yours. So stay tuned and read up!
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Why is emotional intelligence important at work?
Emotions play a big role in interpersonal relationships. In fact, a whopping 80% of all communication comes down to emotion. When people feel good about themselves and those around them, they are more likely to agree with each other and use effective communication strategies.
When they don’t, arguments often break out over nothing.
There is no quick fix for emotional intelligence. It takes work, effort, and practice to improve your EQ as a person and a professional. But you can always try to be more aware of your emotions and how they influence others.
Closing down a meeting with people will not make them like you any more; it will probably make them avoid you.
If someone has done something bad, walk away and assess whether that was really the right thing to do or if they are just being an asshole.
Avoid getting into arguments unless you’re sure you’ll win – chances are you won’t!
Running through your checklist before making a decision will help mitigate unnecessary stress and loss of time. And don’t forget to use “I” statements when talking about things, this helps reduce tension. Your colleagues will notice!
In fact, some experts say we’re all born with limited emotional quotients (EQs) and only learn how to apply limited amounts of empathy at school. So there’s nothing wrong with having little self-awareness!
But here’s what you CAN do: invest in yourself by learning how to recognize, understand and manage your own feelings and those of other people. Because research shows that high levels of emotional literacy predict job success, social success and personal happiness.
How to improve workplace relationships? Emotional intelligence.
Make eye contact
A large amount of nonverbal communication happens through your eyes, making it one of the most important body language signals you have. When someone is talking to you, they will usually look at your face for some length of time before moving down their neck or chest.
When they do this, it shows that they are interested in what you have to say and want you to know that they trust you. They also show respect by not looking away quickly when you talk.
Making direct eye contact with people is one of the first ways young children learn about social norms. It becomes less significant as we get older, but it can be re-emphasized in various situations. For example, if you find yourself having a conversation with a colleague who has been avoiding eye contact with you, try holding his or her gaze for a few seconds.
Showing interest in other people is a good thing, so let them know that you believe in them and that they matter.
A lot of theories about emotional intelligence focus more on having certain skills or behaviors, then telling you how to use them. That is not practical when it comes to improving your EQ.
This can be quite frustrating as there are so many different theories and concepts for what makes up emotion processing. There isn’t just one way to do it.
What works for one person may not work for another, which also means no two people have the same level of EQ.
That being said, there are some universal things that we know help improve our overall emotional well-being and quality of life. And these things apply to everyone.
So, here are eight ways to boost your emotional quotient at work.
Share your experiences
It is very common to feel stressed at work, especially during times of change. Changes can be due to internal or external factors, but no matter what kind they are, everyone deals with stress differently. Some people get nervous and anxious while others find ways to address their worries and tensions.
Some people develop skills that help them handle stress well, such as taking breaks every few minutes, thinking about the task ahead of you and how to manage your emotions, using denial to make yourself believe that things will go better than expected, etc. These are all strategies that could possibly be used in the workplace to reduce tension and improve performance.
If you’re feeling overwhelmed by something at work, there are several things you can do to improve your emotional intelligence (EI). Learning more about other people and how they function emotionally can help you deal effectively with conflicts and differences. This would include knowing how to motivate someone else, understand why someone may have done something, and recognize nonverbal signals to determine if someone is angry, happy, or sad.
By being aware of these parts of human behavior, you can learn how to control yours and avoid making situations worse. You can also use this information to identify potential problems before they occur so that you can take action.
Be honest with your peers
Sometimes, colleagues can feel that you are not sharing all of their secrets or that you do not respect them as much because of what they say about or towards you. This is totally normal!
I’ve talked before about how emotional intelligence (EQ) is like money: it’s actually improved over time when you have more of it. The same goes for interpersonal skills.
When you start out, you probably don’t think you have too many “tools” under your belt. But as you spend more time interacting with other people, you realize you really were just never very good at letting others know how you felt. You may even forget things like how to apologize or be direct sometimes.
By being aware of these weaknesses, you can work to improve them. And if you want to see real changes, you need to be able to identify what needs improving and then take action to make it happen.
Listen to others closely
In the workplace, listening is one of the most important skills you can develop. When people feel that they are not being heard, it can negatively affect their trust in you, as well as theirs.
It also may make them perceive you as less competent, since they might think you do not know what you are talking about.
By showing an interest in other people’s opinions, experiences, feelings, and ideas, you demonstrate that you care about them and want to learn from them. This helps promote communication and teamwork!
You should always listen with your ears, but there are some additional modes through which you can gather information such as how long you should hold conversations, whether or not you should ask questions, and how much you should discuss things with individuals.
However, no matter what mode of conversation you use, make sure to be a listener rather than talk at someone else. This will help you achieve your goal of improving emotional intelligence in the workplace.
Don’t be egotistical
Many people lack emotional intelligence (EI) because they are too focused on themselves and what benefits them personally, instead of looking out for other people and trying to bring out the best in them.
This can sometimes backfire when others feel that you don’t care about them or that you take advantage of their hard work without giving it your full attention.
It is important to remember that everyone else has feelings too and doesn’t always appreciate being treated with respect and cared for.
If you must make a quick remark or say something cutting, wait at least 24 hours before doing so. This gives someone time to process the information and move on.
Never assume things about someone unless there is no other evidence.
A lot of people have a very strong emotional self-awareness or EMPA (Emotional Perceptiveness Ability). They are able to recognize their own emotions and those of others clearly, and they use that information to make decisions and understand situations.
But what if I told you that most people who have an “emotion” ability also think that this emotion is better than all other emotions? And what if I said that this belief makes them more likely to act on these beliefs with harmful consequences?
It's time to break out of this mental pattern. It's time to learn how to be less aware of your own feelings and instead acknowledge that some feelings are worse than others.
By learning how to reduce your awareness of your own emotions, you'll improve your emotional intelligence. You'll become less aware of your own needs and desires and learn how to satisfy those needs and fulfill those wants without too much effort.
This will help you focus on work rather than personal matters and will keep you from getting distracted by external things. You'll also learn how to control your anger and frustration so that it doesn't affect those around you.
There are several ways to develop humility. You can do it through meditation, practicing gratitude, living a life of simplicity, and educating yourself about important topics.