A poignant documentary reveals the dark consequences of social media on youth, spotlighting the urgent need for accountability. Through personal stories and legal challenges, it confronts the impact of online habits on mental health and well-being.

In the digital age, where our lives are increasingly intertwined with social media, a new documentary titled “Can’t Look Away” is shedding light on the often-overlooked consequences of our online habits.
Directed by Matthew O’Neill and Perri Peltz, this poignant film dives deep into the dark side of social media and its tragic impact on children and teenagers, a narrative that has become alarmingly relevant in recent years. For further reading on the impact of social media on children, check out Social Media and Mental Health in Children and Teens.
The documentary is rooted in extensive investigative reporting by Bloomberg News journalist Olivia Carville, chronicling the harrowing stories of families who have lost loved ones to suicide, drug overdose, and exploitation linked to social media use.
Central to the narrative is the work of a team of lawyers from the Social Media Victims Law Center in Seattle, who are challenging several tech giants regarding their responsibility for the harmful effects their platforms have on vulnerable users.
At the heart of their legal battles lies Section 230 of the Federal Communications Act, a law that has become a significant point of contention in discussions about the responsibilities of tech companies. You can read more about Section 230 at Cornell Law School.
Established in 1996, long before social media took off, Section 230 shields internet service providers from liability for third-party content.
“The fact that this group of really incredible lawyers came together with this mission in mind to get around Section 230 through product liability, we just thought it was such a fascinating approach,” Peltz remarks.
“Can’t Look Away” is currently available on Jolt, an AI-driven streaming platform that aims to connect independent films with broader audiences.
Jolt has made a name for itself with titles such as “Hollywoodgate,” “Zurawski v Texas,” and “The Bibi Files,” which investigate various issues ranging from political corruption to personal narratives.
O’Neill and Peltz chose to partner with Jolt partly because of the platform’s agility in reaching audiences eager for impactful content. For insights into documentary film distribution strategies, refer to Vitrina’s Proven Film Distribution Strategies.
“What was also appealing to us is this sense of Jolt as a technology company,” O’Neill shares.
“They are using these tools to identify and draw in new audiences that might not be the quote unquote documentary audience.”
In an era where traditional viewership statistics can often be misleading, Jolt CEO Tara Hein-Phillip remains tight-lipped about the viewership numbers for “Can’t Look Away.” However, she does mention that since the platform’s inception in March 2024, their most-viewed film is “Your Fat Friend,” emphasizing the importance of niche audiences in the documentary landscape.
“We are still learning along the way what builds audience and where to find them,” Hein-Phillip explains, acknowledging the unique challenges of marketing independent films. The necessity of accountability for tech companies is highlighted in several discussions, including an article at Tech Policy Press.
The film’s distribution strategy highlights a broader trend in the industry: the need for documentaries to not only be compelling but also to resonate with diverse audiences.
Hein-Phillip points out that “Can’t Look Away” has the potential to attract a wide range of viewers, from parents and teenagers to educators and legal professionals.
To reach these varied demographics, Jolt has turned to social media as a promotional tool, an ironic twist given the film’s critique of the very platforms it utilizes for marketing.
Peltz emphasizes, “We aren’t anti-social media. What we are trying to say in the film is – put the responsibility where it rightly belongs.” This statement reflects a growing awareness that while social media can serve as a powerful tool for connection, it also harbors risks, especially for impressionable young minds.
As “Can’t Look Away” gears up for a release on Bloomberg Media Platforms in July, it stands poised to spark crucial conversations about the role of technology in our lives. To explore more on mental health and social media, consider reading this article from McLean Hospital.
The film not only aims to inform but also to provoke action, pushing viewers to reconsider the implications of their social media habits. In a world where algorithms dictate the content we consume and where the pressure to engage online can have dire consequences, “Can’t Look Away” serves as a vital reminder of the need to hold tech companies accountable.
Through the lens of personal stories and expert insights, O’Neill and Peltz are challenging audiences to confront the complex relationship between technology and well-being, urging them to advocate for change.
As we navigate this digital landscape together, the documentary ultimately asks us to reflect: How much of our lives are we willing to hand over to the whims of social media? In an era dominated by likes, shares, and comments, the answer to that question may shape the future of our society.